Title:سری سخنران شماره ۲ – پاسخ های دولت و تداوم

مجموعه سخنرانان Coronavirus: Sharing Knowledge to Respond with Resilience یک جلسه هفتگی است که توسط شبکه جهانی شهرهای تاب آور (GRCN) و بانک جهانی به عنوان جلسه اشتراک دانش برای شهرها در پاسخ به وضعیت به سرعت در حال تحول COVID-19 برگزار می شود. برای این جلسه ۲ درجه، موضوع «پاسخ‌های دولت و تداوم» را پوشش می‌دهیم. سخنرانان ما Piero Pelizzaro، مدیر ارشد تاب آوری شهرداری میلان و آلیس ریوز، معاون مدیر ارشد تاب آوری لندن بزرگ هستند. برای اطلاعات بیشتر در مورد سری اسپیکرهای Coronavirus، به کتابخانه منبع ما مراجعه کنید https://bit.ly/citiesfrontline

از وب‌سایت Cities for a Resilient Recovery دیدن کنید: https://www.resilientcitiesnetwork.org/

برای دریافت اطلاعات بیشتر در مورد تاب آوری در سراسر جهان، در GRCN مشترک شوید https://bit.ly/2x6uafJ

قسمتي از متن فيلم: You We are co-hosting with the World Bank we feel that sharing experiences between trusted colleagues empowers everyone from leaders to citizens to feel prepared and we know that cities with experience and pandemics are already showing better results so we feel an urgency to help connect our global community and share knowledge through

This series we wanted to give an idea of who is on the line tonight there are about 500 participants coming from over 50 countries around the world there are about 95 representatives of cities and governments there are about a hundred people online from the World Bank there are about 45 people from other

International organizations and philanthropies we have private sector academics with us about 60 people and civil society representatives about 40 so we’re really grateful to be doing this along with the World Bank team and before I turn it over to Francis to say a few words on behalf of the bank I just

Wanted to remind everyone of the ground rules for the speakers series these series are organized as I mentioned for the purpose of knowledge sharing while we were recorded for knowledge sharing purposes it is not on the record and if you want to attribute something to someone in a media article you do need

To reach out we also are doing this in a webinar format this time so if you have a question please use the Q&A function the questions will be collated in that chat function and if you see a question you like please vote for it because then

It will rise to the top of the queue and during the Q&A section we will select questions from that list to pose to the speakers please do include your name and your organization when you pose a question okay with that I will turn the microphone over to Francis

Thank You Lauren and welcome everyone on behalf of the World Bank I think it’s clear and there’s no doubt that cities are the first responders and young going crisis so Lauren and I have decided to join our two network the World Bank and the DC Ahrens network to try to find the

Best possible speaker every week to share experience in literally every option are considered last week we heard professor signee and dr. Q from China shared their first-hand account I want to point out that China which was at the heart of the crisis two months ago his only experience a single-digit new cases

Every day last week and actually no place yesterday so there is light at the end of the tunnel after China we thought that it would be essential to have speakers from cities or down facing the brunt of the pandemic Milan for example or actively preparing like like London

So in a minute Lauren will introduce today’s speaker Alison Piero but before she does I want on behalf of my team and I’m sure everybody here thank them for dedicate dedicating time for for this presentation so I listened and Piero obviously you’re busy these days but I

Want you to know how much we appreciate the fact that you have taken time to prepare and now to talk was about your first-hand experience understand that there we’re at full capacity I think Lauren just described the breadth of the participants hopefully your time will be worth your while back to you Nora

Thank You Francis so I will just take a few minutes to introduce today’s speakers this is a very special webinar for us at the global resilience Anthony’s Network because both of the cities who will be presenting tonight our members of our now work which is a city led and

Practitioner focused network and so we’re really really glad to have their first-hand accounts of what’s going on and to be able to share their knowledge with you with many of their colleagues and other chief resilience officer z– around the world as well as with so many

Others in the hopes that their work will inspire and provide support to all of you in these challenging times so without further ado I want to introduce Alice Reeves who’s the deputy chief resilience officer for the Greater London Authority alice is a resilience leader and a strategist that delivered London’s first citywide resilience

Strategy she has experience in strategic resilience planning developing solutions for climate change improving sustainability preparing for emergency management and disaster recovery this includes experience in developing strategic emergency response plans to shocks such as pandemic flu cyber disruption and climate change and extreme weather events as Frances said Alice were really grateful for you

Taking the time during all of the preparedness actions and responses there in London over to you Lauren that’s really kind thank you for that lovely introduction and thank you for answers as well it’s a pleasure to be here this afternoon this evening for everyone else

So if you bear me with me while I share my screen with you here we go so good afternoon everyone my name is Alice Reeves as Lorenson I’m deputy chief resilience officer for the Greater London Authority as of about four working days ago I am now also deputy head of city operations

Specifically to deal with the corona virus response here in London oh hang on I’m having a few problems with my screen there we go so London has been properly active in the global resilient cities net network since November 2018 it’s all fairly recent and I have been in this role for a full

Year next week so we’ve been on quite fast timelines to really start building networks and building resilient dillion’s for our city and across across with all our partners we published our resilient strategy for London just over a month ago it now feels like quite a lot more time than that

So how does resilience work in London more generally and we haven’t a lot of partners that we work with to build resilience specifically on emergency response we have the London resilience partnership that looks after the planning for emergencies and that includes any pandemic flu work the London resilience in its partnership

Reports into the Mayor of London via our a deputy mayor Phoenix Fire Cross and we work with well over 200 partners across London now and our partners aren’t just local government we look at emergency responders we look at utilities we look at the voluntary sector so all these

People are involved in any emergency response that we run so for pandemic flu planning we have some very specific challenges in lungs and that you may or may not recognize for you your city or the city that you the cities that you work with so we have very little in the

Way of local powers the Mayor of London cannot manage health legislation we have limited powers in terms of enacting any enforcement or closing schools within London all of this lies with central government and the pandemic flu response is led by our department our Ministry of Health and Social Care as I said the

Specific London plans are managed through the London risk register by the London resilience partnership it’s interesting into notes and I was thinking about this as I developed the the slide show that pandemic flu any any kind of flu how been the number one risk in London for

At least the last three years so this is not something that we haven’t been planning for but equally what has been happening now has also challenged our plans as has challenged the way that we are prepared to respond to emergencies quite severely and I think the other

Thing is that one of the one of the limitations of working with national guidance on emergency planning is that not only do we have limited powers locally but actually guidance become guidances national so at the moment London is maybe two weeks ahead of the rest of the UK in terms of numbers that

We’re seeing in actions that we’re taking whereas the guidelines are national they don’t they’re not tailored to specifically fit our individual cities so there is a challenge in there in taking my national work and developing it for our city and this will also apply for other regions across the

UK so where are we right now well what can I say my guess is that by the end of this presentation things will probably have changed they’re moving so fast we know that we’re likely to expect more changes this afternoon and we’re waiting with bated breath to see what happens so

Up until Monday up until four days ago there was a limit of there was testing and self isolation for those who presented symptoms since Monday we have moved to family quarantine no community testing but only testing hospitals and a request for people to work from home and minimise social contact so full social

Distancing measures um yesterday our afternoon it was announced that our schools will close on Friday so what are we doing right now we are working really hard within the next 24 hours to understand whether these social distancing measures are actually being enacted by the public there are limited ways of finding that

Out especially because we’ve stopped community testing which becomes a very big challenge and we’re also looking to understand what the national legislation will mean for us as it goes through Parliament at the moment we think it’ll involve measures for things like social distancing but again we’re try to

Understand the word of the law and how that will apply to us so as I said we are a partnership emergency response we work with people who operate across londoners our priorities right now are really looking at what are the issues around vulnerable Londoners about people who are maybe marginalized or do not

Have the opportunities to look after themselves when things get very difficult and the third part of this is and partly this is maybe why we’re here to do today as well I think is we need to think about recovery and we’re already starting to do that and this is

Where as we learn and go through this we can really make change so our priorities at the Greater London Authority we are lucky enough to have many many thousands of volunteers in London and a lot of parts of London actually we’ll have rely to an extent on

Charities and on the voluntary sector so we see this as being critical for London to keep working at the moment we have an additional three million pounds of financial support for organisations that we are giving out so they can still manage they can still provide their services even though their staff they do

Not have the number of staff that the donations to them have gone down and it’s more difficult to operate we’re also setting up a task force for volunteering to coordinate the thousands of volunteers across London together and this is the first time we’ve done this it’s still a learning process that we’re

Going through and it’s to bring together all our volunteers so we can support the different charities who really need them at the moment obviously one of the challenges in London is that our volunteers are mainly over 60 years old what that means in reality is obviously we don’t want them to be

Mixing with everyone in case they get ill so we’re also looking at how we can move our volunteer services to telephone calls to web-based each to use web-based ways of managing and use younger volunteers to help with picking up shopping with medicines with actual activities that may involve being

Outside for as long as we are still able to go outside I should add we are also doing some very urgent work on emergency food supply planning we have very high levels of poverty in London believe it or not many people rely on food banks on Friday when

The schools closed we need to understand where the children are that are going to be going hungry how we can manage to arrange food so that they aren’t going hungry we’ve already started with issuing tokens so families can identify themselves and get access to food this is all being rushed through yesterday

Today it’s all happening incredibly fast the other part of this is obviously our homeless community we are looking at booking hotel rooms at using whole buildings and hostels to allow them to properly self isolate and and be looked after at the moment we expect this to be

Able to be enacted within the next week and and the final thing is this is London we’re trying to work with communities to do it in over 300 languages which is very challenging I should add so the upside of this is obviously is obviously business so the way we’re

Managing this at the moment is we are all seeing the business sector change incredibly fast it’s not just about people moving to work from home but it’s also about what sex has been very civilian affected so no tourist has been very severely infected we know some small businesses are also being

Affective affected and we’ve put online specific coronavirus support and please go to our website at the GLA where it’s it’s up there now and you can look for different information for your business we’ve also started a campaign through social media to say if you have a business please come and look here here

Are ideas for you to help yourself and specifically this is about helping yourself at this point for businesses we’re not immediately looking at financial stimulus there’s a number of reasons for this mainly because we don’t know how this is going to develop for London and the likelihood is that

Financial stimulus will become available and we’ve already started looking at the really badly hit areas such as the nighttime economy which is a priority for a mare and suspect and music venues which many have been closing down in London over recent years so we know that they’re a very high-risk area and we’ve

Looked at small grants for them but at this stage we haven’t gone much further than this other than to keep collecting data to analyze and understand as the situation changes so one of our priorities here is having a business cell within the Greater London Authority that is gathering data to try and

Understand and help the mayor responds to the situation as it develops and make data-driven choices on where the need is greatest within the business sector so what have we learnt so far I know in London where maybe quite a long way behind many of many of the cities that

You are all that you work with but this is that these are the things that have come up with us within the last few weeks that have really made us think about the response we had prepared and how we need to adapt it to be effective so our continuity as local government

Our continuity is actually critical to the city keeping running so our business our internal plans will have and the success of our internal plans will have an effect on how everything else keeps running so we were halfway through a rollout of IT change when this happened

We have had to shift a huge amount of resource around so that overnight we could move everyone from the Greater London Authority to working from home with enough equipment and phones to be able to work it took 48 hours for us to be able to do that it’s not perfect and

Not everything is working but this was something that we realize now actually planning for maybe in future we’ll need to adjust our ITT role a plans because we never imagined for a minute how critical it was our testing for the whole ite and whether it would work with

Everyone online happened last Friday so again an idea of how fast for us this is moving as an organization another part of this is for on the emergency response side is we’ve learnt very fast that if we don’t have responders on the grounds there’s very little we can do so our

Priority is also looking after them we’ve been talking for several days now about what happens when Transport shuts down what happens when people are unable to move across the city in London I should explain that not many people have cars the site in the edges of London people do essentially people tends to

Allow public transport so we actually need to keep public transport running in order to make sure our respondent as our responders can move around and provide health care provide cleasing provides a number of other things that are critical for our city to function this also applies to community volunteers we need

To make sure that we understand what people are doing within their communities and how critical it is so that they can continue for as long as possible to continue providing those functions and there are a number of other sensitivities that we’re aware of with with coronavirus specifically around again London has so many

Communities we need friends now because we know that there are some really complex sensitive challenges around planning or excess deaths the mortuary capacity we need to be able to speak to community leaders now because we think that when the situation gets worse burial arrangements will change funeral arrangements may

Change and this will have a really big impact on our communities so we need people we need to speak to people there to understand what different pressures are in different communities to be able to manage this effectively and take people along on our journey so they can

They can work with us as best possible to make sure that we do what they need us to do so I know in advance we had some questions from the attendees today specifically on big events I think one of the things for us that we noticed immediately is that people don’t do what

You ask them to do so we had a lot of big events planned over the next few weeks one of which was the so Patrick’s Day celebrations and for our Irish community in London we at the GLA were super keen for this to go ahead for this

To continue our medical advice was that being outside was not a problem the numbers of attendees meant that we could go ahead and it wasn’t considered a high-risk however the organizers said hmmm we don’t think so we’re not particularly confident about this we’re going to cancel so in the end the event

Didn’t happen not because we took that active choice but because actually people decide to make their own choices and I think that is something that we have learnt that we need to be more sensitive to I would say we’re also having similar issues at the other side

Of this so the big events that have been cancelled organizers want to postpone they don’t want to cancel however the UK is seasonal the good weather only lasts until late September mid October which means everybody wants a very very small window for their event the weather is nice and people can be outside

Realistically the strain that that will create on our city resources means that is not possible and we’re having to have quite challenging talks with event organizers around how some of them may need to cancel or may need to postpone up to a point where maybe the weather

There is not so nice or think about doing it differently and these are quite challenging talks right now anyway because obviously we don’t know about the longer-term developments however we do want to make sure that we can keep our communities active within the city I think the other lesson certainly for me

So far is that staying agile involves planning amazingly and we are trying to understand that we don’t want everyone just to be coronavirus and nothing else other the world will continue turning things will continue developing in our city how can we plan over the next six

Months to a year to not stop all of our functions what functions are critical and what things do we need to think about right now that will help us when we eventually emerge at the end of this process and a final point and I think this is something Piero and I were

Talking about last week is that we already want to be planning for the future and this is not something we can do alone this is something that we can collectively learn from this is something that actually is still changing moment by moment certainly for us and trying to understand and the

Sculpt what that new normal may be especially now when we’re not sure is not only interesting but I think is something that is really developing certainly in London with our partners so we’re trying to evolve our partners as much as possible be that business be that charities be that many many other

People in what they see has changed for them in London what will be changing and how they see the new normal as being when we eventually come back outside and start leading lives again and to me I think one of the take-home things from this is that we’ve

Learnt so much already from the cities who are ahead of us and who are ahead in terms of response and everything else and that collaborative work especially now that we are all in rooms in flats and a very long way away but actually almost closer because we have such good

Video links is absolutely critical so on that note I’d like to say thank you very much for listening to me I hope it was interesting and I know there is scope for questions at the end so I shall hand over to the next person thanks so much Alice there was a lot to

Reflect on in that presentation and we already have questions popping up we are gonna reserve the questions for a discussion at the end after pierrots comments so without further ado I’m going to introduce Piero who is our chief resilience officer from Milan and Piero has over 10 years of experience in

Climate change policy and urban resilience he is as I mentioned the resilience officer in the city as well as the city lead for the H 2020 lighthouse project sharing cities and he’s an adviser to the Italian Ministry of Environment Lannon C on urban allocation policy for climate change so

Piero again thank you for being with us and we’re looking forward to hearing from you good afternoon good morning good afternoon good evening to all of you from around the world let me start first to thanks all the people from around the world words expressing their

Solidarity to the city of Milan to the community and thanks very much for all the doctor the nursery and all the people that are facing the emergence in the real images in the hospital yeah our angel and they’re supporting all the community wrap so the situation here in Milan as

Frontrunner described this let’s see and the longer the region it’s critical that we have all the different national level regional level engage to support the city and and all of us and all of them are involved and doing all their best as also Ali said we as a city we are

Adopting and implementing the decision taken from the national government and then comes to the regional government here you can see all the different step let’s say that the first legislation comes to force was a 23 of fregley so it’s almost a month that we are facing

The emergency moment and step by step we have been we have been moved from orange zone to become a red zone in a lockdown so the situation here is different from London in terms of timing but hopefully we can be supportive to then understand what we are doing let me just highlight

That the national government is supported also by the city protection and National Institute for Health that is the scientific committee that is giving and supporting the policy make and in taking their own decision let me go through what we have done has a city the first things since the ministry

Start the mayor has the clear helps deliver different different action one of them was first decoration the 11 of March application of emergency measures guarantee in the maintaining of the session services and tax relief for commercial activities then we move from different other decree as far as for

Mobility we also move and we have to be obliged to close the public green spaces at the very conglomeration of people I forgot the beginning to thanks also the community that takes the majority of the community is following rules and and with a an unbelievable education and

Cohesion on this and but even we are still too close green spaces and other public space in the cities to try to avoid any kind of accommodation for for the population but let me go through each one of the situation the first thing it’s since the 23rd of February

Was a lovely sunny Sunday they were still carnival time in Italy we start designing the city of Milan so there was a question in the chart asking how we can ask to our colleagues or to people to think about the future we basically have organized ourselves in three

Different teams that school the first one is the colleagues that are dealing with the medicine management thanks to Christian of course the Cosmo Palazzo from the social policies and emergency department then we have also another part of the ministration that is working on support for the community that is not

Infected but forced quarantine so that it’s an important step because it’s a really to the majority of the population they wanted them in support as well and the third one is a task force working on the plan zero for an emergency end because we are now faced in the first

Crisis but is not the only one at the end of this emergency we will have the second crisis is the economical and social crisis so we cannot wait until the end to start thinking how we can respond to that because that would be even bigger than what we are facing at

The moment so as Anna said I want to really express the gratitude for colleagues of the digital department in four days we were capable to move four thousand public servant from a desk office to a digital office so we are now all together four thousand public

Servant to the power of the city of Milan that it’s but it’s on smart working what we have to use we don’t introduce new tools we use the tools that is already in charge of the city so what we already have so we start working a lot on

Microsoft Office and then is something funny us because we also need to sometimes take some break from this emergency now after the first week of enthusiasm to be honest my working there is too much tips too much cools and the people have starting to be so we are working even more than before

So that’s sometimes take a break from this but we also use other kind of tools that is open like Miro then so this is why is also why it’s important to have all the public servant on smart working because I’m beginning our mayor’s for supporting on hashtag that is me mean I

Don’t know see firma Milano doesn’t stop because in the meantime there is emergency there is a city the CFT still keep going public transport waste collection support to put to put people homeless and all the other kind of low-income people so we need to keep the city running and to do something like

That we need to have the public service the second element we want to share is the majesty measurement rated mobility so there is a new until the 25th of March but we will be extending the next days we have a suspension of the traffic ban in the traffic and restricted

Traffic areas and also people who can also drive in the prefer professional lines this is also for guarantee to avoid congestion the second one as you maybe know the city of Belen is the City of London now we have a congestion charge so we have suspension times of the the

Congestion charge so it was important to avoid cost for the population third one it’s related to education that is also something that is unbelievable for the country but in general now we have moved all the school or online a digital also our educational program for low-income people orphan employment people as

Move to a digital platform we were put in place so we are now also moving education online but at the same time we also need to support family in not have extra codes for these emergencies so we are stop asking the fees for for school

And for for the canteen in the school so this was another important support for the family then what is most important was also to guarantee a kind of quiet and happy current in time to all our community so together with the public library and together with the cinema

Library we have in the city that is also is a public the chin attack of Milan has made available per thousand of money several thousand off of movie and themes at the same time we also have more than 53,000 free download ebooks always makes available from our public services on

The other end what is important is also domestic administration services so we have have to reduce the capacity of our office to receive people so for the services that have still to keep going it’s required before to call a number is zero – zero – zero – and to take an

Appointment if where the service is requested is is not possible once you get to the to the public office we have create serum waiting line and sitting line that is respecting the the distance that we need to keep to avoid in fact infection among the people are on queue

On the other end we have more than 120 types of request it could be deliver from home so also the digital at the online tool for public service it’s already working what we also have taken cases the beginning that it’s really important is all the support to homeless people dormitories public shower are

Still fresh they open on the other end we can see later on but we also have we have taken one of our public residential buildings and we have makes available for homeless people to keep them in a safer place and all this kind of digital services was

Thanks to what we were moving through during the last few months so about a medicine management about tax payments there is two level of tax payment the waste now has be stopped one comes from the national government so the load rename occur Italia comes from the national government has created a

Tendency found is now have been provided 60 euro to all the freelance workers to compensate margin the modules looks we want to highlight something the city of Milan is an entertainment city there is a lot of tourism in the city and one of the categories of workers is the free

Length and this is the categories of workers that normally get out from the traditional worker rights and it is also from the traditional financial support base by the banks so one of the suggestion is to look of all that categories of workers that have to be protected because I do not in the

Framework of the traditional contract and work the other one and it comes also if the suspension of all takes payment a contribution from March and April from a trim to restaurant to the bend and and as well we look at what we’re the city

We have done we have a tax of waste is now split in four payments rather than to all the years we have been delay the payment for the public housing we have also redefined how you can the cost of the taxes for the public space use I refer to this because especially

At the beginning we decide to keep open and open food market that they are on the street because we were considering and we are considering the food market as essential as a food provider for the but then and then is why the main people when the main reason why we have to

Redefine this taxi we had read found the kindergarten taxes that the words already been paid and we have we found the school and canteen taxes for families schools it was when the first environment was been closed since the beginning all the other ends last week the mayor’s has launched a mutual aid

Fund we have start this fund with three million euro by the city we are receiving a lot of support from private and individuals and is found this fund will be used for different purpose as well to support the freelancer the shopkeepers and the restaurant on this

On the other end on the right side what you can see is also the suspension of the of the taxis for that was mentioned before the waste taxes and the other one but this motor Aid Fund is only one of the fund that was being created by the

Community but this one is was created by the city itself and on the other end as we said in those what was a lease we said is because Milan is you know it’s the fashion city is the design capital word at this end sorry for the other

Chorus from the other city but what we have decided is not to cancel the bands but the postponed demand over the years it seems something that it’s if it’s not an easy decision but the decision to not cancel it but to postpone is to still have a clear program for recovering

After afternoon of the emergency so we were supposed to have the design week at the end of April we have been moved late June and all the other events have been rescheduled since the end of May until September that could be even change based on the emergency how long it will

Comes but we need to keep this work what are the important things that are a lot of of our public in a museum at the tree and Allah has opened their gallery – for free from digital but also the tree Analia and the other a museum and the other cultural

Building activities has been moved from face to face from life to digital so there is a plenty of initiative they are now going on digital because this is also the way how we believe we can try to support the community and get them busy and taking a lot of that just to

Joke the imperative is still going is not any more on the nobility its own teams or on the other platform so we still enjoying our imperative as milanese go together even if we are from distance on the other hand as we is something similar to rallies we have

Created on the right side you can see me la ayuda it’s some emergency partnership there is plenty of Association and plenty of organizations are supporting to give support from different from for different kinds of needs has been seen alleys we also try to have all the definition all the communication and

Different language we are not we don’t have so much language as London but we are closing to have it as London soon so here is Melania Newton is working for the NGO or the other end on the left side the cities also start to collect the candidature of volunteering people

Especially volunteering people and means supporting for elderly or for big family but at the same time we are also taking care of all the people that work on volunteer quarantine all the people that maybe they were affect infected they record and self they become hard again

And when they get out from the hospital maybe they have the family and current team so basically they don’t have a house so we are now working together with a kind of sharing platform la yesterday Airbnb and sweet cast – platform in the city working in the city

And they would they start offering free house for doctor for nursery and for all the people in the hospital the same town at the same time we are still we are also working with them to identify how we can even support him for these people

To get out from the virus they get out the recover from the current team and they can get a proper housing I speaking about food we have 27 apps to provide food every day to families and live in poverty this has been done with the cooperation between the municipality in the brother

Film I want to thanks personally all colleagues from the food policy unit but because this kind of great support we are giving an organization and to guarantee food to all the community comes through our foot packs always lunch during the expo 2015 so this is

Also and we can see when we are a vision and we move from vision to implementation how it could be have food also to manage in such a big image issues we are at the moment then we are already working on the task force working on ground zero and and we are

Trying to design how making twistz residuals of our cities during all the day so we have kind of three main pillars is brie wayfinding is one of the option how we can use public infrastructures also during the emergency then we were like designing we have a program about forest for a free

Million trees before 2050 how we can plant the tree to obtain a proper line to maintain distance ink is another fundamental so that it’s something interesting how we can rethink in the urban design also to think about an emergency lane the digital infrastructures that is a key question

Now we are seeing how all our life is based on internet so let’s thinking how we can then move digital infrastructures maybe most have more public own infrastructure cities and an environmental transition is a big opportunity we say I will show something at the end one of let’s say good news of

This time then there is a lot of other project and initiative from the national level and in the regional level so we have a lot of plenty of ideas open calls for ideas open online courses and so on it really meant that these comes to come from different kind of initiative from the

Private sector so let me just say that what is the good news from for this terrible situation and just like me thinking about the future the next step this is a video they created by the European Space Agency let the show screen how the pollution over this is

What we learned before the decline and this is at the end so that could be also makes us thinking about what could be the future of the globe and our cities as yesterday the International Energy Agency director say this is a huge opportunity to move through an environmental and sustainable transition

Can such a transition in the next few months so I try to make all what we are doing that is they’re still not enough could we need to do more in this light and the sister entities comes and Reutimann em everything is gonna be ok

And this is what the kids now I mean everywhere you walk around the city you can see all of these so once again thank you all around the globe to express your fidelity and what is for sure here that is alone we cannot do nothing it’s all together we can make the difference

Become back to the normality soon thank you very much thank you so much Pierrot and think you’re getting Alice I think both of those presentations have given a lot of food for thought and we have a number of questions that have come in I’m gonna address them in to kind of

Tranches there are a number of questions that have come in about what’s happening now and there’s another selection of questions that are about how you start thinking now about planning for the future and this new concept of a new normal that you’ve both mentioned in different ways so first starting with

What’s happening now we have a very specific question that reflects back Ellis to how the volunteers have been organized and it’s an amazing show of solidarity says Novell Khan who’s from our Singapore resilience team to see all the community volunteers that come up how did the volunteers organized and how

Fast and are there similar characteristics you mentioned aging and where most of these volunteers coming from on a related note Bureau we have a question about mobilizing the private sector Alice you also touched on that and so if there can be a bit more detail about how private sector actors are

Being mobilised to work with the city to meet your needs and then also on that response in that immediate response I’m grouping a couple of these together how how are you thinking about the effects on volunteers and citizens who are being impacted and could you share a little

Bit more about the measures you mentioned that are helping people psychologically to deal with kovat at this time so maybe if we can first Alice come to you Thank You Lauren um so volunteering I think we have all been very struck by quite how much solidarity we’ve seen and we certainly weren’t

Expecting people to come from all walks of life and all parts of London to try and support the work we’re doing I would say in London we rely for many different things on volunteers it’s quite a common thing to do and we have used that over at the Greater London Authority over

Maybe five ten years now to try and build a network and try and involve people before we ever had any major issues so that we have a big network of volunteers who we can call on when this sort of thing happens we have had a lot of notes circulating on

Facebook and on our social media where people can fill in their name and their phone number and say I can help with your shopping or other things if you would like to please get in touch with me on this number and we’re seeing those appear everywhere and those are not even

Things that we have specifically organized Lauren I think there was another part to that question sorry I’ve lost it on my notes there was a question also about psychological impacts on the communities and volunteers and the measures taken to help with that and then the other piece

Was about private sector which you can offer some insight on and also will turn to Piero and that one as well um so we are not there yet with the psychological supports I think it’s something that we are talking to with our voluntary sector at the moment and with organizations

That voluntarily supply advice we have websites being set up at the moment to provide advice on people who are at home and may be lonely and isolated but I think there is a lot more work for us to do there at the moment we’re focusing specifically on people who are isolated

And do not normally have much contact whom that will now be much more extreme with the private sector we have we have had so many offers of help it’s unbelievable again like with the volunteers where we have been humbled by how many people really want to play a part in this for

Us I think the challenge is we have started work with businesses and the business sector who are already involved in the emergency response and who already understand how our emergency response works at the moment we’re trying to crack how we expand and I don’t have an answer about how

We’re gonna take that forward at the moment but we’re certainly working on it Thank You Alice I think this is really coming around to an important point which is cities really are in the middle of this and we have not solved all these issues and part of this dialogue is to

Bring out those solutions and to share them so I would also say there are more than 200 people on the line at this moment getting late into the hour still so if they’re experienced that anyone else wants to share this is an open forum and you can send us an email after

The webinar and we can share that information as well Piero over to you quickly and then I do want to save some time for us to talk about the forward-looking and starting to plan for that plan zero now as well anything that you would like to share about private sector engagement the

Private sector is since beginning really supportive as as the similar unease I want to highlight something that is a lesson lesson learned that we also have to be prepared in the future to have a public private sector is capable to have a double use to switch from one

Production to the others sometimes we take too much time to move from let’s say and some of the producer or fam is now moving to produce a generator for the hand so this kind of switch of the production is essential for the future we need to stop too thinking on the

Silos and we need to have be prepared to have also be supportive as economies on the other hand the private sector as we even need to engage because was already engaged and we have plenty of offers of from technological point of view from the real estate to food producer the

Foods are amazing they’re delivering food for free as well to support the low income people and what is important at the same time is to try also to organize engagement the private sector and give specific needs and to be clear on what you need and what you can move just to

Say we have to sign as go recommend the national government to keep the private company working the censure and not only so we need to keep the economy going let me just see a question is related to these so one is asking me about if we consider the cost

Of this section of the budget well there is another topics how much we are losing from our budget because we are increasing expenditure but we are losing money from tourism taxes and the other so is not how much the section impact on on the budget is how much the emergency

Impact of the budget and there is this is no time to thinking about go that is the time to give an swear so if we spend more is it’s a good decision thank you Piero we are going to move on to that forward-looking and I’ll feature

Some of the planning questions in just a moment but for those who have to leave exactly at well in six minutes wherever you are and whatever time zone you are in I do want to mention that we are continuing this speaker series every Thursday and we are basing the topics on

City demand and I noticed that there are a number of questions in the Q&A section about the use of smart technologies or technologies in general to stem transmission and also to promote interaction during this time next week in fact we will have a professor from Shanghai University in China who is

Going to be talking about the use of smart technologies to combat Cobin 19 and respond with resilience in China and we will also have the chief information officer from the city of Tel Aviv who will share about their experiences using technology to respond to the virus so

For those who are interested you will see an invitation coming out from us on Monday about that with more information and so please register if you’re interested in that okay returning to our Q & A we have a number of questions one from the co-chair of our global resilient cities network steering

Committee granya along from Belfast she is asking about the folk on the new normal planning for the future how do we make sure that the climate crisis is not deprioritized in the city while we manage responses and in a similar vein we had a number of people asking for more information on

What does it mean to have a new normal and the plan zero specifically Piero and green pathways were of interest to both the colleagues from the Paris resilience office and also Athens so if you could perhaps start Alice what are what is London thinking about more specifically

As you talk about that plan for the future and then Piero will turn the microphone to you thanks Lauren so I think to pick up grandia’s question I think with the climate crisis in mind there is a balance that we’re going to need to strike between what is clearly

Going to be a high speed dash to rebuild the economy after where we are now and a kind of finding a way to be able to influence that for positive change and I think the way we want to start trying to think about this is really understanding what has changed societally what has

Changed environmentally so looking at Piero’s pictures of what a half of what’s happening over there was over Milan in the sky and the pollution and also looking at an other social behavior and how if we have indeed houses how much more sustainable have we become and and really taking all of those different

Things and trying to understand out of the way we’re now behaving and how that is different what we can really change to make the economy keep working in the right way to keep that and keep that change up because I think I think we’re I think we’re you’re right in your point

That it’s easily going to be lost that there is a climate where it’s happening after this and I think it’s so vital that we don’t lose we don’t lose sight of that I think that was Lauren was there another part to that sorry I think well we’ll stay there

For now there’s some additional questions about this specific plan zero and green wayfinding which will cost you Piero I also do want to remind everyone if you do need to leave it’s almost half past but the speakers have generally generously offered to stay on for an

Additional 15 minutes so if you do want to stay on with us we will take additional questions here Oh over to you yes well about the question from from rain hi green and thanks to be parting with this winner let’s see that is the challenge I mean it’s a big challenge is

A big opportunity out of there and it’s how we can leach the plan zero that moving through the climate change crisis as well because as we said we need to rethink our way of moving we need to rethink our we hope the economy and there is a huge opportunity out

There to create a huge program on investment on renewable energy energy efficiency as measures that could be tough to recover or the sector of real estate and so on so I think the climate crisis in this case could become not a crisis but could become the opportunity to recover the economy based more

Sustainable economy so it’s much important how we can now guide the identification of the economical support and the funds that it could be half at the end of these moving on this so yes we can be a reduction but it’s if you go back to the business as usual well we

Are also not linking to the and Amir as well and then we still not any scientific evidence on this very simply there is a lot from the secular affecting the big one and also one of the most delusion so that’s thinking about discrimination at the moment is not scientific proof but there is

Something out of there the green way of funding and say hi to workers from Paris and Noemi and the others and that is something we were just having a meeting room before yesterday day two days ago and the person say why we are not planting tree it’s one meter enough from the other

Because it’s exactly how we should stand in the line out of the supermarket in the meantime I’m going for food so basically we realize that based on some how you design the urban space you can also have a separation between the people in the main time there is an

Emergency like this one so it’s also when you think about all the trees trees could become also a kind of sea know that have sauce to manage emergency and the same with the other kind of element of the urban design so it’s what we are now thinking how we can use the existing

Program that we want to keep going after the end of the emergency I use this program to also be supportive for future emergency so this is the plan zero the plan zero it’s not really something that is designed it also comes from the opportunity now that we can identify for

The time and we are we are more than welcome to speak with all of them with all of you guys to understand which being on the best option Thank You Pierre we had a comment just come back in terms of offering some support from within the network from

Beck Dawson in Sydney who said that Australia is finding that psychological impacts is a huge issue after the bush fires and so government has put in place significant resources mental health doctors and workers to support communities long after fires have gone which leads to a question that was posed

By – one from the Nordic resilience group and his question which others also agreed and wanted to hear from you on Alison Piero is what are the critical factors in the mind of the city of the municipality for going back to normal what will be those signal

Or has the city agreed on what is the critical factor for going back to normal thanks Thurid and hi Magnus thank you thank you for your question I think it’s an incredibly challenging one I think those factors are moving back to the new normal or maybe not completely

Clear at the moment and certainly for us I think one of the big challenges will be gaining public trust and ensuring that people feel confident that they can resume their daily lives as they would expect to resume their daily lives for example that at the moment we’re struggling with supermarkets not having

Things on the shelves with our transport closing and people are fearful that they may touch something that they may come too close to someone and I think actually that that basic level of trust is the really really core first step to making normal happen again before we get

To systemic change and making the right economic decisions to support sustainability and good environmental thinking I will say that with credit Simmons always say that it’s there is now well start from this evening I mean we are really facing psychological impact on the community we are still

Seeing increasing money it’s not what is not we cannot found food in a supermarket there is an increase of domestic violence could be comes in the next day that it’s a huge impact and we are now there’s a huge discussion for example if we can still have it upside

Or not outdoor sport keep it running and accessibility is important for me when you consider people living in a city you have to consider people are living in the first 30 square meters without no by Coney only with a window and living for a month two months in 30 square meters yeah it’s

Mentally it’s really affecting on your mental health so that it’s important so what do I think it could be certain is a factor that it’s a well it can be when we can trust again to be out in the public space and basically is when we

Get start back to hug each other because that is one of the biggest things in terms of trust between the community and trust with the institution is to level here we need to face as a key factor is the institutional trust in keeping the majesty and then coming back to the

Normal but then it is also the emotional trust can we perceive that we are now safe and if we touch each other we hug each other we kiss each other we can be safe that is the human trust that we it’s an essential element of the key factor for

The brands you and we should start working and thinking which are the action that could be had people to get back together on the public space and ask where in our parks in a stadium for a concert without him be scared that something will happen so that I think

It’s another important element and here we don’t have to look all your technology with the honey only had had in look at emotional and psychological action and the same lemon and the same importance as the other Thank You Allison thank you Karen those are really important reminders of the importance of

Looking at things at the same time in the same ways perhaps that leads us to one final question there were many others and we will collate these questions and we’ll use them both to drive the demand of the future speaker series as well as share some responses

In them there was a question posed by our know Mullen are from from Rotterdam about how we will capture some of these lessons so I’ll just take the moderators prerogative to to answer that last one for the community on the line we we are keeping notes and records of all of

These speaker series as well as collecting experiences from around the network and with our expert part as well so we will be collating good practice and we will make those available through our web channels and through the future sweet speaker series as well with that the last substantive

Question that I did want to share was around venerable communities in particular frontline health workers and low-income workers there were questions about how both of your cities in particular having a tourism economy and in a very diverse community can deal with these issues and what kinds of specialized resources might be needed

I can start I mean especially for the low-income as we said we have created a mutual aid fund to support and there is a income coming from the national government so I think that we should be useful to have since the beginning this kind of funding we were capable to

Deliver this one last week and within the first week of the red zone because also there’s a measures that give you a kind of support it an obscure support because you can still have money for gram for food because that is also when it comes at the end of the day so not

Waiting to look when we should deliver the aid fund for this freelancer nikkor and say the low-income but since the beginning because that happen also mentally to be safe that you can stick at your money supporting on this well the other end we also need to be

Supportive and we are now dealing with the house householder in terms of the rent how we can be community support even this may be asking and working what we have tried to lead this and say on our property we can delay the payment of the rent and the taxes because it could be

Also if the private could also have this one with low income to say maybe we can avoid from for a month or two months that you have the rental you can pay back later on so this is another support these times and for low income is also

Based meaning big family and the big families of those two points we also give some money and support not to babysit him to some also the babysit it could be possible we are trying to organise it through the community in the district so we have a lot of social

Sweet is a community-based approach so all the social signal be activated to support the neighborhood and the district things together to work and support on this so there is income there is food there is social services to low income people that is essential and what is essential even then is how we can

Then keep them a work at the end of the crisis so that trying to repeat the stress it is important to have a plan zero also we postpone the events cause because we want to keep this going after there is a question I want to say we

Also need to ask ourself I said to McLennan London but it is part of the job we are doing with Alice all these entertainment economy it could be the only way how are we doing in the city we don’t have a quite an Astra now but maybe we need those to diversify the

Kind of how we create the GDP of the city it could be not only entertainment could not be only financial sector been only fashion and design maybe we need something different this is an open question is where we have to become resilient in terms to look how we can

Bounce back no different way ie I fully agree PRI but I think it’s this has opened some incredibly interesting and challenging questions for us on diversification and it’s it’s highlighted that there are people within our earth city economy who are vulnerable who we never specifically considered vulnerable and I think this

Is a very big learning point for us and for how we understand economically how we work in the future I would say the measures that we have taken here are similar to those of Milan so nationally there has been a very big financial stimulus for the economy and that’s for

The coasts on individuals and business but it’s happening at a national level but what’s really important for Londoners is the work that’s happening on allowing people to take mortgage holidays so that if they cannot meet their their mortgage payments that they will they will still have shelter and

They will still have somewhere to live similar work is happening to ensure that people will be able to take rent holidays as well this is not completed yet but again that has been the primary focus for individual individually vulnerable people to make sure they can still have a roof over their head

They can still continue to cope I think the next tranche of measures is likely to be around utilities of ensuring that people still have water and heat similarly so they can continue continue living and coping for the severely vulnerable community so those who who don’t necessarily have shelter we are

Looking at bulk booking hostels and hotels to make sure that they have some that people have somewhere to go it is literally that simple and that’s how that’s happening nationally but that’s also happening at a local level and and I think coming back to to economically and coming back to actually developing

The economy after we come back back out of this I think one of the things for us that we’re taking away from this is is quite how important our cultural sector is and although we may not necessarily always think of it as the nomic part of London actually it provides so much to

So many people that it’s something that we should maybe not take for granted to such an extent in future thank you we are coming to the end of our time and I hate to draw the discussion to a close because this is a critical issue that’s

Affecting all of us and your cities are on the front line I’m so grateful again and I just want to say thank you grazie Emilia – Alison – Piero for making the time to share with everyone but also to each and every one of you who called in to listen in tonight and

For the questions I regret we could not answer all of them but as I mentioned before we will be collating these questions and both using them to drive the topics of the next speaker series as well as be collecting good practices that we can share out within the network

So please do stay in touch we hope to see and hear many of you on the next speakers series and really look at how we can look at the challenges presented by bike Ovid 19 and then respond with resilience and build back in ways that are going to protect the

Vulnerable communities in all of our cities and and come back stronger so thank you again to everyone for joining this morning afternoon and evening and wish you all a very safe and healthy rest of the week

ID: Ro_ukHKyTR0
Time: 1585677448
Date: 2020-03-31 22:27:28
Duration: 01:14:14

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